Privacy Policy
Website: plumberservicetx.com (Plumber Service TX)
Owner: Muhammad Usman
Effective date: July 26, 2026
1. Information We Collect
When you contact us by email at service@plumberservicetx.com or request service, we collect the information you choose to provide: your name, email address, service address, and details about your plumbing, HVAC or electrical issue, including any photos you attach. Our website itself does not require you to create an account and does not collect payment information online.
Like most websites, our hosting infrastructure may automatically log basic technical data such as IP address, browser type, pages visited and referring pages. This data is used in aggregate to keep the site secure and improve how it works.
2. How We Use Your Information
- To provide service: scheduling appointments, preparing quotes, dispatching technicians and communicating about your job.
- To keep records: maintaining service history, warranties and invoices for work performed at your property.
- To improve our website: understanding which pages and services visitors find useful.
We do not sell, rent or trade your personal information to third parties for marketing purposes.
3. Cookies & Analytics
This website may use cookies and similar technologies for basic functionality and anonymous analytics (such as page-view counts). You can disable cookies in your browser settings; the site will continue to work normally.
4. Sharing of Information
Your information is shared only where necessary to deliver service: with our own technicians and dispatch team, with our website hosting and email providers who process data on our behalf, and where required by law. All service providers are expected to protect your information to the same standard we do.
5. Data Security & Retention
We take reasonable technical and organizational measures to protect the information you send us, and we keep service records only as long as needed for warranty, accounting and legal purposes.
6. Your Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to records we are legally required to keep). To make any of these requests, email service@plumberservicetx.com with the subject line “Privacy Request” and we will respond promptly.
7. Children’s Privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
If we update this policy, the new version will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
9. Contact
Questions about this privacy policy or how your information is handled can be sent to service@plumberservicetx.com. Plumber Service TX serves the Dallas–Fort Worth metroplex, including Arlington, Fort Worth, Frisco and Southlake, Texas.